us to do face to face a video treatment session…Aetna Better Help… and then when it came time to do it i existed i was ready to go she wasn’t there i believed that was kind of odd however you know no one’s best so i offered her a long time so about five minutes passed and when she lastly sent me a message so she sent me a message and it said hey let’s move into the live chat choice and so we had a treatment session through chat when i desired it to be through video and i comprehend like you get what you spend for um therefore you know much better assistance i do not i do not learn about other people’s experiences with better aid um however it was it seemed to me that um
truly feel like she was focusing on me and i really choose video treatment um over you understand texting or e-mail whatever i do not understand if they do therapy through email i don’t believe so however i really prefer video over anything and so i did that in hopes that we would be able to develop off of what we had currently been kind of speaking about and some of the problems that we have actually been going over and so it did not turn out to be um it didn’t turn out to be what i desired it to be she seemed to be truly distracted it was in my mind it was like she was playing solitaire or something on her computer system like she never ever for like she would look at me from time to time however most likely 97 of the time she was searching in another direction and that didn’t really make me seem like i was harmed or being listened to and so she you know was also like on her phone and simply i don’t understand it just was really unusual now better hope they they just make use of licensed therapists therefore i had actually looked this uh looked her up due to the fact that i just wished to make certain whatever was legitimate and it was um however the um you know how they state you understand like bedside manners like with medical professionals i didn’t um i do not really know what it would be phone side mentor video side manner i don’t know therapy side way heard manner didn’t work for me um and so like i said i i didn’t really feel as if i the one thing that i wanted to do most like i stated was a video option i didn’t actually feel as if that was the greatest suit of my therapist now we did have really you understand in-depth discussion but um there existed were long times when i would say specific things and
she would react with something that was like super random or sometimes she was you understand react to what i said or like i do not understand it just didn’t look like she was incredibly present um so i got a new therapist through the better health platform and so when you are registering for a therapist you need to submit like this questionnaire and they designate you to someone therefore i filled out the survey again um and it you need to go into you understand well i went into depth on my circumstance therefore that didn’t truly feel great to have to go through that process all over once again um but i resembled whatever so that new therapist got assigned to me and then she sent me a message that stated you in fact ought to be trying to find somebody who focuses on this i would encourage you to alter your company so then i needed to fill up out the um survey once again go through that entire injury of filling it out again and then i was appointed to another therapist so i uh my therapist and i were using the messaging function she wasn’t as responsive as my first therapist but she still was responsive sufficient and so then i signed up for a video for Aetna Better Help
so it cost me 272 dollars and that was with the financial assistance um and the the one thing that i truly truly delighted in about um better help was the truth that i could speak to my therapist at any point and so that’s what i started doing i was i was talking with my therapist non-stop through text so we were texting backward and forward speaking to her non-stop um any any and everything that i was feeling i was talking with my therapist about it and um i chose that i wished to do a video a video with her so i wished to do a um a live the live video option and so when i did that um the connection and the chemistry and all of the important things that i seemed like we constructed just wasn’t there and i didn’t.