us to do face to face a video therapy session…Better Help, 440 N Wolfe Rd, Sunnyvale, Ca 94085… and after that when it came time to do it i was there i was ready to go she wasn’t there i believed that was kind of odd however you know no one’s perfect so i provided her some time so about 5 minutes went by and when she lastly sent me a message so she sent me a message and it stated hey let’s move into the live chat alternative therefore we had a therapy session through chat when i wanted it to be through video and i comprehend like you get what you spend for um therefore you know better help i do not i don’t learn about other people’s experiences with better assistance um but it was it seemed to me that um
really seem like she was focusing on me and i really choose video therapy um over you understand texting or e-mail whatever i do not know if they do treatment through email i don’t think so but i in fact prefer video over anything and so i did that in hopes that we would have the ability to develop off of what we had already been kind of talking about and some of the problems that we have actually been going over therefore it did not end up being um it didn’t turn out to be what i wanted it to be she seemed to be really sidetracked it remained in my mind it was like she was playing solitaire or something on her computer system like she never ever for like she would take a look at me every once in a while however most likely 97 of the time she was searching in another direction which didn’t really make me seem like i was hurt or being listened to therefore she you know was likewise like on her phone and simply i don’t know it simply was truly strange now much better hope they they only use certified therapists therefore i had actually looked this uh looked her up since i simply wanted to ensure whatever was legit and it was um but the um you know how they say you know like bedside manners like with physicians i didn’t um i don’t really understand what it would be phone side mentor video side manner i do not know therapy side way heard way didn’t work for me um therefore like i said i i didn’t truly feel as if i the something that i wished to do most like i said was a video option i didn’t really feel as if that was the strongest match of my therapist now we did have actually you understand extensive discussion however um there existed were long times when i would state specific things and
she would react with something that resembled very random or in some cases she was you know react to what i said or like i don’t understand it simply didn’t look like she was extremely present um so i got a new therapist through the better health platform and so when you are signing up for a therapist you have to complete like this questionnaire and they designate you to someone and so i submitted the questionnaire once again um and it you have to go into you understand well i went into depth on my situation and so that didn’t really feel great to need to go through that procedure all over once again um but i was like whatever so that new therapist got assigned to me and then she sent me a message that stated you really need to be searching for someone who concentrates on this i would motivate you to change your service provider so then i needed to fill up out the um survey again go through that whole injury of filling it out once again and after that i was appointed to another therapist so i uh my therapist and i were using the messaging function she wasn’t as responsive as my very first therapist but she still was responsive adequate and so then i signed up for a video for Better Help, 440 N Wolfe Rd, Sunnyvale, Ca 94085
so it cost me 272 dollars and that was with the financial aid um and the the something that i actually actually enjoyed about um much better help was the reality that i could speak with my therapist at any point therefore that’s what i started doing i was i was talking with my therapist non-stop through text message so we were texting backward and forward speaking with her non-stop um any any and everything that i was feeling i was talking with my therapist about it and um i chose that i wanted to do a video a video with her so i wished to do a um a live the live video option therefore when i did that um the rapport and the chemistry and all of the things that i seemed like we built just wasn’t there and i didn’t.