us to do face to face a video treatment session…Better Help Better Help Insurance… and then when it came time to do it i existed i was ready to go she wasn’t there i believed that was type of odd but you understand no one’s ideal so i provided her some time so about 5 minutes went by and when she lastly sent me a message so she sent me a message and it said hey let’s move into the live chat choice therefore we had a treatment session through chat when i wanted it to be through video and i comprehend like you get what you spend for um and so you know much better help i don’t i do not know about other people’s experiences with better aid um however it was it seemed to me that um
actually feel like she was paying attention to me and i really choose video treatment um over you understand texting or email whatever i don’t understand if they do therapy through e-mail i don’t believe so but i actually choose video over anything therefore i did that in hopes that we would have the ability to develop off of what we had currently been kind of speaking about and a few of the issues that we have been going over therefore it did not turn out to be um it didn’t turn out to be what i wanted it to be she appeared to be really sidetracked it remained in my mind it resembled she was playing solitaire or something on her computer like she never for like she would look at me every so often but most likely 97 of the time she was searching in another direction and that didn’t really make me seem like i was hurt or being listened to and so she you understand was also like on her phone and just i don’t know it simply was truly odd now much better hope they they just make use of licensed therapists and so i had looked this uh looked her up since i just wished to make certain everything was legitimate and it was um however the um you understand how they say you know like bedside manners like with doctors i didn’t um i do not actually know what it would be phone side coach video side manner i do not know therapy side manner heard manner didn’t work for me um therefore like i said i i didn’t really feel as if i the one thing that i wished to do most like i stated was a video choice i didn’t really feel as if that was the strongest fit of my therapist now we did have really you know in-depth discussion but um there existed were long times when i would say specific things and
she would react with something that was like very random or often she was you understand react to what i said or like i do not know it simply didn’t appear like she was extremely present um so i got a brand-new therapist through the better health platform and so when you are signing up for a therapist you have to fill out like this survey and they appoint you to someone and so i completed the survey once again um and it you need to go into you know well i entered into depth on my situation and so that didn’t truly feel excellent to need to go through that procedure all over once again um however i was like whatever so that brand-new therapist got appointed to me and after that she sent me a message that stated you in fact should be looking for somebody who focuses on this i would motivate you to change your company so then i had to refill out the um survey once again go through that entire trauma of filling it out again and after that i was appointed to another therapist so i uh my therapist and i were utilizing the messaging function she wasn’t as responsive as my first therapist but she still was responsive sufficient therefore then i signed up for a video for Better Help Better Help Insurance
so it cost me 272 dollars and that was with the financial aid um and the the one thing that i truly really delighted in about um much better help was the truth that i could speak to my therapist at any point and so that’s what i began doing i was i was speaking to my therapist non-stop through text message so we were texting back and forth speaking with her non-stop um any any and whatever that i was feeling i was talking with my therapist about it and um i chose that i wanted to do a video a video with her so i wanted to do a um a live the live video alternative therefore when i did that um the chemistry and the rapport and all of the things that i felt like we built just wasn’t there and i didn’t.