us to do face to face a video treatment session…Better Help Conference… and after that when it came time to do it i was there i was ready to go she wasn’t there i believed that was sort of odd but you understand no one’s perfect so i offered her a long time so about 5 minutes passed and when she finally sent me a message so she sent me a message and it said hey let’s move into the live chat alternative and so we had a therapy session through chat when i wanted it to be through video and i understand like you get what you pay for um and so you understand much better assistance i do not i don’t understand about other people’s experiences with better assistance um but it was it appeared to me that um
actually seem like she was paying attention to me and i in fact prefer video treatment um over you understand texting or email whatever i do not know if they do therapy through e-mail i do not believe so but i in fact choose video over anything and so i did that in hopes that we would have the ability to construct off of what we had actually already been kind of speaking about and some of the concerns that we have been discussing and so it did not turn out to be um it didn’t end up being what i wanted it to be she appeared to be truly distracted it was in my mind it resembled she was playing solitaire or something on her computer like she never ever for like she would take a look at me from time to time but most likely 97 of the time she was searching in another instructions and that didn’t actually make me seem like i was injured or being listened to therefore she you understand was likewise like on her phone and simply i do not know it just was really weird now much better hope they they only make use of certified therapists and so i had actually looked this uh looked her up since i just wanted to make certain whatever was legitimate and it was um however the um you know how they state you understand like bedside manners like with medical professionals i didn’t um i do not really understand what it would be phone side coach video side way i don’t understand therapy side manner heard way didn’t work for me um therefore like i said i i didn’t truly feel as if i the one thing that i wanted to do most like i stated was a video option i didn’t actually feel as if that was the greatest match of my therapist now we did have actually you understand extensive discussion but um there existed were long times when i would state specific things and
she would react with something that was like super random or in some cases she was you understand react to what i said or like i don’t know it just didn’t look like she was very present um so i got a new therapist through the better health platform and so when you are signing up for a therapist you need to complete like this survey and they designate you to somebody therefore i submitted the survey again um and it you need to go into you know well i entered into depth on my scenario and so that didn’t truly feel excellent to have to go through that process all over once again um however i resembled whatever so that brand-new therapist got designated to me and then she sent me a message that said you in fact need to be trying to find someone who concentrates on this i would encourage you to change your service provider so then i needed to fill up out the um survey again go through that whole injury of filling it out once again and after that i was appointed to another therapist so i uh my therapist and i were utilizing the messaging function she wasn’t as responsive as my first therapist but she still was responsive sufficient therefore then i signed up for a video for Better Help Conference
so it cost me 272 dollars which was with the financial assistance um and the the something that i actually really delighted in about um better help was the truth that i might talk to my therapist at any point and so that’s what i began doing i was i was speaking with my therapist non-stop through text so we were texting back and forth talking to her non-stop um any any and whatever that i was feeling i was talking with my therapist about it and um i decided that i wanted to do a video a video with her so i wished to do a um a live the live video choice and so when i did that um the chemistry and the connection and all of the important things that i felt like we developed just wasn’t there and i didn’t.