us to do face to face a video therapy session…Better Help Counseling Customer Service… and after that when it came time to do it i was there i was ready to go she wasn’t there i believed that was sort of odd but you understand nobody’s ideal so i offered her a long time so about five minutes passed and when she finally sent me a message so she sent me a message and it stated hey let’s move into the live chat option and so we had a therapy session through chat when i wanted it to be through video and i understand like you get what you pay for um therefore you know much better aid i don’t i don’t know about other individuals’s experiences with better assistance um however it was it seemed to me that um
actually feel like she was focusing on me and i actually prefer video treatment um over you know texting or e-mail whatever i don’t know if they do therapy through email i do not believe so however i in fact choose video over anything and so i did that in hopes that we would have the ability to build off of what we had currently been type of talking about and a few of the problems that we have been going over therefore it did not end up being um it didn’t end up being what i desired it to be she appeared to be actually distracted it remained in my mind it was like she was playing solitaire or something on her computer like she never for like she would look at me every so often but most likely 97 of the time she was searching in another direction and that didn’t really make me feel like i was injured or being listened to and so she you understand was likewise like on her phone and simply i don’t understand it simply was truly odd now better hope they they just utilize licensed therapists therefore i had looked this uh looked her up due to the fact that i simply wanted to ensure whatever was legitimate and it was um however the um you understand how they state you know like bedside good manners like with doctors i didn’t um i do not actually know what it would be phone side coach video side way i do not know therapy side manner heard manner didn’t work for me um therefore like i said i i didn’t truly feel as if i the something that i wished to do most like i stated was a video option i didn’t truly feel as if that was the greatest fit of my therapist now we did have really you know in-depth discussion however um there were there were some times when i would say certain things and
she would react with something that was like incredibly random or in some cases she was you understand respond to what i said or like i don’t know it just didn’t seem like she was extremely present um so i got a brand-new therapist through the better health platform and so when you are signing up for a therapist you have to fill out like this survey and they appoint you to somebody therefore i completed the survey again um and it you have to go into you know well i entered into depth on my circumstance and so that didn’t truly feel excellent to have to go through that process all over again um but i was like whatever so that brand-new therapist got designated to me and then she sent me a message that said you actually must be looking for someone who specializes in this i would encourage you to change your supplier so then i needed to fill up out the um questionnaire once again go through that entire trauma of filling it out once again and after that i was appointed to another therapist so i uh my therapist and i were utilizing the messaging function she wasn’t as responsive as my first therapist but she still was responsive adequate and so then i registered for a video for Better Help Counseling Customer Service
so it cost me 272 dollars and that was with the financial aid um and the the one thing that i actually actually enjoyed about um better aid was the truth that i might talk to my therapist at any point therefore that’s what i started doing i was i was speaking with my therapist non-stop through text message so we were texting back and forth speaking to her non-stop um any any and everything that i was feeling i was talking with my therapist about it and um i decided that i wished to do a video a video with her so i wanted to do a um a live the live video choice therefore when i did that um the chemistry and the connection and all of the important things that i seemed like we constructed simply wasn’t there and i didn’t.