us to do face to face a video treatment session…Better Help Customer Reviews… and then when it came time to do it i existed i was ready to go she wasn’t there i believed that was sort of odd but you know nobody’s ideal so i gave her some time so about 5 minutes went by and when she finally sent me a message so she sent me a message and it said hey let’s move into the live chat choice therefore we had a treatment session through chat when i desired it to be through video and i comprehend like you get what you spend for um therefore you understand better aid i do not i do not know about other people’s experiences with better assistance um but it was it appeared to me that um
truly seem like she was taking note of me and i in fact prefer video therapy um over you understand texting or e-mail whatever i don’t understand if they do treatment through email i do not believe so however i really choose video over anything therefore i did that in hopes that we would be able to construct off of what we had actually already been kind of speaking about and a few of the concerns that we have been discussing therefore it did not end up being um it didn’t turn out to be what i wanted it to be she seemed to be truly sidetracked it remained in my mind it was like she was playing solitaire or something on her computer like she never ever for like she would take a look at me every now and then however probably 97 of the time she was searching in another instructions which didn’t actually make me feel like i was injured or being listened to therefore she you understand was likewise like on her phone and just i do not know it just was truly unusual now much better hope they they only use certified therapists therefore i had actually looked this uh looked her up since i just wanted to ensure whatever was legitimate and it was um however the um you understand how they say you know like bedside good manners like with doctors i didn’t um i do not truly understand what it would be phone side coach video side way i do not know treatment side manner heard manner didn’t work for me um and so like i stated i i didn’t truly feel as if i the one thing that i wished to do most like i stated was a video alternative i didn’t really feel as if that was the greatest suit of my therapist now we did have truly you understand thorough discussion but um there were there were some times when i would say certain things and
she would react with something that was like super random or in some cases she was you know respond to what i said or like i don’t know it simply didn’t seem like she was incredibly present um so i got a new therapist through the better health platform therefore when you are registering for a therapist you need to fill out like this survey and they assign you to somebody and so i filled out the questionnaire once again um and it you have to go into you understand well i went into depth on my scenario and so that didn’t actually feel good to need to go through that procedure all over again um but i was like whatever so that new therapist got assigned to me and after that she sent me a message that said you in fact need to be searching for someone who focuses on this i would motivate you to change your service provider so then i needed to fill up out the um survey again go through that entire injury of filling it out once again and after that i was appointed to another therapist so i uh my therapist and i were utilizing the messaging function she wasn’t as responsive as my very first therapist however she still was responsive enough and so then i signed up for a video for Better Help Customer Reviews
so it cost me 272 dollars which was with the financial assistance um and the the something that i really truly enjoyed about um much better assistance was the fact that i might talk with my therapist at any point therefore that’s what i started doing i was i was talking with my therapist non-stop through text message so we were texting backward and forward speaking with her non-stop um any any and whatever that i was feeling i was talking with my therapist about it and um i decided that i wished to do a video a video with her so i wished to do a um a live the live video choice therefore when i did that um the chemistry and the connection and all of the things that i seemed like we built simply wasn’t there and i didn’t.