us to do face to face a video treatment session…Better Help Demo… and then when it came time to do it i existed i was ready to go she wasn’t there i believed that was kind of odd however you know no one’s perfect so i gave her some time so about five minutes passed and when she finally sent me a message so she sent me a message and it said hey let’s move into the live chat choice therefore we had a treatment session through chat when i desired it to be through video and i comprehend like you get what you pay for um therefore you know much better assistance i don’t i do not learn about other individuals’s experiences with much better help um but it was it appeared to me that um
truly seem like she was focusing on me and i really prefer video therapy um over you understand texting or email whatever i don’t understand if they do treatment through email i do not believe so but i in fact prefer video over anything therefore i did that in hopes that we would have the ability to build off of what we had actually currently been type of speaking about and some of the concerns that we have been talking about and so it did not end up being um it didn’t turn out to be what i wanted it to be she appeared to be actually distracted it was in my mind it was like she was playing solitaire or something on her computer system like she never ever for like she would look at me every now and then however probably 97 of the time she was searching in another direction and that didn’t really make me seem like i was injured or being listened to therefore she you know was also like on her phone and simply i don’t know it simply was truly unusual now much better hope they they only utilize licensed therapists and so i had looked this uh looked her up because i just wished to ensure whatever was legitimate and it was um but the um you understand how they say you know like bedside manners like with doctors i didn’t um i don’t truly know what it would be phone side mentor video side manner i do not know treatment side manner heard way didn’t work for me um and so like i stated i i didn’t truly feel as if i the something that i wished to do most like i stated was a video option i didn’t actually feel as if that was the strongest fit of my therapist now we did have actually you know thorough discussion but um there were there were long times when i would state certain things and
she would respond with something that resembled incredibly random or in some cases she was you understand respond to what i stated or like i don’t know it just didn’t look like she was super present um so i got a new therapist through the better health platform and so when you are signing up for a therapist you have to fill out like this questionnaire and they assign you to someone and so i filled out the survey again um and it you need to go into you understand well i entered into depth on my circumstance and so that didn’t truly feel excellent to need to go through that process all over again um however i was like whatever so that new therapist got appointed to me and then she sent me a message that said you in fact ought to be trying to find someone who specializes in this i would motivate you to change your service provider so then i had to refill out the um survey once again go through that entire injury of filling it out once again and after that i was appointed to another therapist so i uh my therapist and i were using the messaging function she wasn’t as responsive as my very first therapist but she still was responsive sufficient and so then i signed up for a video for Better Help Demo
It cost me 272 dollars and that was with the monetary aid um and the the one thing that i really actually taken pleasure in about um better help was the fact that i might talk to my therapist at any point and so that’s what i started doing i was i was talking to my therapist non-stop through text message so we were texting back and forth talking to her non-stop um any any and whatever that i was feeling i was talking with my therapist about it and um i chose that i wanted to do a video a video with her so i wanted to do a um a live the live video choice and so when i did that um the connection and the chemistry and all of the things that i felt like we built simply wasn’t there and i didn’t.