us to do face to face a video therapy session…Better Help Diagnose… and then when it came time to do it i existed i was ready to go she wasn’t there i believed that was sort of odd but you understand nobody’s best so i provided her a long time so about five minutes passed and when she lastly sent me a message so she sent me a message and it said hey let’s move into the live chat choice and so we had a therapy session through chat when i wanted it to be through video and i understand like you get what you pay for um therefore you understand better aid i do not i do not understand about other individuals’s experiences with much better aid um however it was it seemed to me that um
really seem like she was paying attention to me and i in fact choose video treatment um over you know texting or e-mail whatever i don’t understand if they do treatment through email i don’t believe so however i really choose video over anything therefore i did that in hopes that we would be able to build off of what we had actually already been sort of discussing and some of the problems that we have actually been talking about therefore it did not end up being um it didn’t end up being what i desired it to be she seemed to be truly sidetracked it remained in my mind it resembled she was playing solitaire or something on her computer system like she never ever for like she would take a look at me every once in a while but probably 97 of the time she was looking in another instructions which didn’t truly make me feel like i was injured or being listened to therefore she you know was likewise like on her phone and simply i don’t understand it simply was actually weird now better hope they they just make use of licensed therapists and so i had looked this uh looked her up since i simply wished to make sure whatever was legitimate and it was um but the um you know how they say you understand like bedside good manners like with doctors i didn’t um i do not truly understand what it would be phone side mentor video side manner i do not know therapy side way heard manner didn’t work for me um therefore like i said i i didn’t truly feel as if i the something that i wished to do most like i stated was a video alternative i didn’t truly feel as if that was the strongest match of my therapist now we did have truly you understand extensive conversation however um there existed were long times when i would say particular things and
she would react with something that resembled super random or in some cases she was you know respond to what i said or like i do not understand it simply didn’t appear like she was super present um so i got a brand-new therapist through the better health platform therefore when you are registering for a therapist you have to fill out like this survey and they assign you to someone therefore i filled out the survey again um and it you need to go into you understand well i entered into depth on my scenario therefore that didn’t really feel great to need to go through that procedure all over again um but i resembled whatever so that new therapist got assigned to me and after that she sent me a message that said you in fact ought to be looking for somebody who specializes in this i would encourage you to change your provider so then i needed to fill up out the um survey once again go through that entire trauma of filling it out again and then i was assigned to another therapist so i uh my therapist and i were utilizing the messaging function she wasn’t as responsive as my first therapist however she still was responsive adequate and so then i signed up for a video for Better Help Diagnose
so it cost me 272 dollars which was with the financial assistance um and the the one thing that i actually truly delighted in about um better assistance was the truth that i could talk to my therapist at any point therefore that’s what i began doing i was i was speaking with my therapist non-stop through text so we were texting back and forth speaking to her non-stop um any any and whatever that i was feeling i was talking with my therapist about it and um i chose that i wished to do a video a video with her so i wished to do a um a live the live video alternative therefore when i did that um the relationship and the chemistry and all of the important things that i seemed like we constructed simply wasn’t there and i didn’t.