us to do face to face a video treatment session…Better Help Fb… and after that when it came time to do it i existed i was ready to go she wasn’t there i believed that was kind of odd however you know nobody’s ideal so i offered her a long time so about five minutes went by and when she lastly sent me a message so she sent me a message and it stated hey let’s move into the live chat alternative therefore we had a treatment session through chat when i wanted it to be through video and i understand like you get what you pay for um therefore you understand much better help i do not i don’t know about other individuals’s experiences with better aid um but it was it appeared to me that um
really feel like she was taking note of me and i really prefer video treatment um over you know texting or e-mail whatever i don’t know if they do therapy through e-mail i do not think so however i actually choose video over anything therefore i did that in hopes that we would be able to develop off of what we had currently been type of talking about and some of the issues that we have actually been talking about and so it did not turn out to be um it didn’t end up being what i desired it to be she appeared to be actually sidetracked it was in my mind it resembled she was playing solitaire or something on her computer system like she never for like she would look at me from time to time however probably 97 of the time she was searching in another instructions which didn’t truly make me feel like i was hurt or being listened to and so she you understand was also like on her phone and simply i don’t understand it just was truly odd now much better hope they they just make use of certified therapists and so i had looked this uh looked her up due to the fact that i simply wished to make sure everything was legit and it was um but the um you understand how they say you understand like bedside good manners like with physicians i didn’t um i don’t actually understand what it would be phone side coach video side way i do not understand treatment side manner heard manner didn’t work for me um and so like i stated i i didn’t really feel as if i the something that i wished to do most like i stated was a video option i didn’t really feel as if that was the strongest suit of my therapist now we did have truly you know extensive conversation but um there were there were some times when i would say certain things and
she would react with something that was like incredibly random or in some cases she was you know react to what i stated or like i don’t understand it simply didn’t seem like she was super present um so i got a brand-new therapist through the much better health platform therefore when you are signing up for a therapist you have to complete like this survey and they designate you to somebody therefore i submitted the survey again um and it you need to go into you know well i went into depth on my situation therefore that didn’t really feel good to need to go through that process all over once again um but i was like whatever so that brand-new therapist got appointed to me and then she sent me a message that stated you in fact must be searching for someone who focuses on this i would encourage you to change your provider so then i had to fill up out the um survey again go through that entire trauma of filling it out again and after that i was assigned to another therapist so i uh my therapist and i were using the messaging function she wasn’t as responsive as my first therapist however she still was responsive enough and so then i signed up for a video for Better Help Fb
so it cost me 272 dollars and that was with the financial assistance um and the the one thing that i truly truly delighted in about um better help was the fact that i could talk with my therapist at any point therefore that’s what i began doing i was i was speaking to my therapist non-stop through text so we were texting backward and forward speaking to her non-stop um any any and whatever that i was feeling i was talking with my therapist about it and um i decided that i wanted to do a video a video with her so i wanted to do a um a live the live video alternative and so when i did that um the chemistry and the rapport and all of the things that i felt like we built just wasn’t there and i didn’t.