us to do face to face a video therapy session…Better Help Justworks… and then when it came time to do it i was there i was ready to go she wasn’t there i thought that was sort of odd but you understand nobody’s ideal so i provided her some time so about 5 minutes went by and when she lastly sent me a message so she sent me a message and it said hey let’s move into the live chat alternative therefore we had a treatment session through chat when i wanted it to be through video and i comprehend like you get what you spend for um and so you know better aid i do not i do not understand about other people’s experiences with much better assistance um however it was it appeared to me that um
really seem like she was focusing on me and i actually choose video treatment um over you understand texting or email whatever i don’t understand if they do treatment through e-mail i do not think so but i really choose video over anything therefore i did that in hopes that we would have the ability to build off of what we had actually already been kind of speaking about and some of the problems that we have actually been going over and so it did not turn out to be um it didn’t turn out to be what i desired it to be she seemed to be really sidetracked it remained in my mind it was like she was playing solitaire or something on her computer like she never for like she would look at me every once in a while however probably 97 of the time she was looking in another direction which didn’t truly make me feel like i was harmed or being listened to therefore she you know was likewise like on her phone and just i don’t understand it simply was truly strange now better hope they they only utilize licensed therapists and so i had actually looked this uh looked her up because i simply wanted to ensure everything was legitimate and it was um but the um you understand how they say you know like bedside good manners like with doctors i didn’t um i do not truly understand what it would be phone side coach video side way i don’t know therapy side way heard manner didn’t work for me um therefore like i stated i i didn’t actually feel as if i the one thing that i wished to do most like i stated was a video choice i didn’t really feel as if that was the strongest match of my therapist now we did have really you know extensive conversation but um there existed were some times when i would state specific things and
she would respond with something that was like very random or often she was you understand react to what i said or like i do not understand it just didn’t appear like she was incredibly present um so i got a brand-new therapist through the better health platform and so when you are signing up for a therapist you need to submit like this survey and they appoint you to someone therefore i filled out the survey once again um and it you have to go into you know well i entered into depth on my circumstance and so that didn’t truly feel excellent to need to go through that process all over once again um but i was like whatever so that brand-new therapist got assigned to me and after that she sent me a message that said you really need to be looking for someone who specializes in this i would encourage you to alter your service provider so then i needed to fill up out the um survey once again go through that entire injury of filling it out once again and then i was designated to another therapist so i uh my therapist and i were utilizing the messaging function she wasn’t as responsive as my very first therapist however she still was responsive sufficient therefore then i signed up for a video for Better Help Justworks
so it cost me 272 dollars which was with the financial aid um and the the something that i truly actually taken pleasure in about um better help was the truth that i could speak to my therapist at any point therefore that’s what i started doing i was i was talking to my therapist non-stop through text so we were texting backward and forward talking to her non-stop um any any and whatever that i was feeling i was talking with my therapist about it and um i decided that i wished to do a video a video with her so i wished to do a um a live the live video option therefore when i did that um the rapport and the chemistry and all of the important things that i felt like we constructed just wasn’t there and i didn’t.