us to do face to face a video treatment session…Better Help Office… and then when it came time to do it i existed i was ready to go she wasn’t there i thought that was sort of odd but you know nobody’s best so i gave her a long time so about five minutes went by and when she finally sent me a message so she sent me a message and it stated hey let’s move into the live chat alternative therefore we had a treatment session through chat when i desired it to be through video and i understand like you get what you pay for um therefore you understand much better assistance i do not i do not understand about other people’s experiences with much better assistance um but it was it seemed to me that um
truly seem like she was taking note of me and i actually choose video treatment um over you know texting or e-mail whatever i do not understand if they do treatment through email i do not think so but i in fact prefer video over anything and so i did that in hopes that we would be able to construct off of what we had already been sort of talking about and a few of the concerns that we have been talking about therefore it did not end up being um it didn’t end up being what i desired it to be she appeared to be truly distracted it remained in my mind it resembled she was playing solitaire or something on her computer like she never for like she would look at me every so often however probably 97 of the time she was looking in another instructions and that didn’t actually make me seem like i was harmed or being listened to therefore she you know was likewise like on her phone and simply i do not know it simply was really weird now much better hope they they only use certified therapists therefore i had actually looked this uh looked her up due to the fact that i just wanted to make certain whatever was legitimate and it was um however the um you understand how they say you understand like bedside manners like with medical professionals i didn’t um i don’t actually know what it would be phone side coach video side manner i do not know treatment side way heard way didn’t work for me um and so like i stated i i didn’t truly feel as if i the one thing that i wished to do most like i stated was a video option i didn’t really feel as if that was the strongest fit of my therapist now we did have actually you understand extensive conversation however um there were there were some times when i would state specific things and
she would react with something that was like extremely random or often she was you understand react to what i stated or like i don’t know it just didn’t look like she was very present um so i got a new therapist through the much better health platform and so when you are signing up for a therapist you need to fill out like this questionnaire and they appoint you to somebody and so i filled out the questionnaire again um and it you need to go into you understand well i entered into depth on my situation therefore that didn’t really feel good to have to go through that procedure all over once again um but i was like whatever so that brand-new therapist got assigned to me and then she sent me a message that stated you actually should be searching for someone who concentrates on this i would encourage you to change your provider so then i needed to refill out the um survey again go through that whole trauma of filling it out once again and then i was designated to another therapist so i uh my therapist and i were using the messaging function she wasn’t as responsive as my very first therapist however she still was responsive adequate therefore then i registered for a video for Better Help Office
so it cost me 272 dollars and that was with the financial aid um and the the one thing that i truly actually enjoyed about um much better aid was the fact that i might speak with my therapist at any point and so that’s what i started doing i was i was speaking to my therapist non-stop through text message so we were texting back and forth talking to her non-stop um any any and everything that i was feeling i was talking with my therapist about it and um i decided that i wished to do a video a video with her so i wanted to do a um a live the live video alternative and so when i did that um the connection and the chemistry and all of the important things that i seemed like we developed simply wasn’t there and i didn’t.