us to do face to face a video treatment session…Better Help Provider Relations Coordinator… and then when it came time to do it i existed i was ready to go she wasn’t there i believed that was kind of odd but you understand nobody’s best so i provided her some time so about 5 minutes passed and when she lastly sent me a message so she sent me a message and it stated hey let’s move into the live chat choice and so we had a therapy session through chat when i wanted it to be through video and i comprehend like you get what you pay for um and so you know better assistance i don’t i don’t understand about other people’s experiences with better aid um however it was it appeared to me that um
truly seem like she was taking notice of me and i really choose video treatment um over you understand texting or e-mail whatever i do not understand if they do therapy through email i do not believe so however i actually choose video over anything and so i did that in hopes that we would be able to develop off of what we had currently been type of speaking about and a few of the concerns that we have been discussing and so it did not end up being um it didn’t end up being what i desired it to be she seemed to be truly distracted it remained in my mind it resembled she was playing solitaire or something on her computer system like she never for like she would take a look at me from time to time but most likely 97 of the time she was searching in another direction and that didn’t actually make me seem like i was hurt or being listened to therefore she you understand was also like on her phone and just i do not know it just was actually odd now much better hope they they only utilize certified therapists and so i had actually looked this uh looked her up since i just wanted to make sure whatever was legitimate and it was um but the um you know how they say you understand like bedside good manners like with physicians i didn’t um i don’t truly know what it would be phone side mentor video side way i do not understand therapy side way heard way didn’t work for me um therefore like i stated i i didn’t really feel as if i the one thing that i wanted to do most like i said was a video choice i didn’t really feel as if that was the strongest match of my therapist now we did have really you know thorough discussion but um there were there were long times when i would state specific things and
she would react with something that was like very random or in some cases she was you know react to what i stated or like i do not know it just didn’t appear like she was super present um so i got a new therapist through the much better health platform therefore when you are signing up for a therapist you need to submit like this survey and they assign you to somebody therefore i filled out the survey again um and it you have to go into you understand well i went into depth on my circumstance and so that didn’t actually feel great to have to go through that process all over once again um however i resembled whatever so that new therapist got appointed to me and after that she sent me a message that stated you really ought to be looking for someone who focuses on this i would encourage you to alter your supplier so then i had to refill out the um questionnaire once again go through that whole injury of filling it out once again and then i was designated to another therapist so i uh my therapist and i were utilizing the messaging function she wasn’t as responsive as my first therapist however she still was responsive sufficient and so then i signed up for a video for Better Help Provider Relations Coordinator
so it cost me 272 dollars and that was with the financial assistance um and the the one thing that i really actually enjoyed about um much better aid was the fact that i could talk to my therapist at any point and so that’s what i began doing i was i was talking to my therapist non-stop through text so we were texting backward and forward speaking to her non-stop um any any and everything that i was feeling i was talking with my therapist about it and um i decided that i wanted to do a video a video with her so i wished to do a um a live the live video option therefore when i did that um the rapport and the chemistry and all of the important things that i seemed like we constructed simply wasn’t there and i didn’t.