us to do face to face a video therapy session…Better Help Reno… and then when it came time to do it i was there i was ready to go she wasn’t there i thought that was type of odd but you understand nobody’s perfect so i offered her some time so about five minutes went by and when she lastly sent me a message so she sent me a message and it said hey let’s move into the live chat choice and so we had a treatment session through chat when i desired it to be through video and i understand like you get what you spend for um and so you understand much better help i do not i do not know about other people’s experiences with better assistance um however it was it seemed to me that um
really seem like she was focusing on me and i really prefer video therapy um over you know texting or e-mail whatever i do not know if they do treatment through e-mail i do not think so but i in fact prefer video over anything and so i did that in hopes that we would be able to develop off of what we had actually already been kind of talking about and some of the problems that we have actually been going over therefore it did not turn out to be um it didn’t end up being what i desired it to be she appeared to be truly distracted it remained in my mind it resembled she was playing solitaire or something on her computer system like she never ever for like she would look at me every now and then however probably 97 of the time she was looking in another direction and that didn’t truly make me feel like i was harmed or being listened to therefore she you understand was likewise like on her phone and simply i don’t understand it simply was actually unusual now much better hope they they just make use of certified therapists and so i had actually looked this uh looked her up because i simply wished to ensure everything was legitimate and it was um however the um you know how they say you know like bedside good manners like with physicians i didn’t um i don’t really understand what it would be phone side mentor video side manner i do not know treatment side manner heard way didn’t work for me um and so like i said i i didn’t actually feel as if i the one thing that i wished to do most like i stated was a video choice i didn’t really feel as if that was the greatest suit of my therapist now we did have really you know in-depth conversation however um there were there were long times when i would state specific things and
she would react with something that resembled incredibly random or in some cases she was you know respond to what i stated or like i do not understand it simply didn’t look like she was very present um so i got a brand-new therapist through the better health platform and so when you are signing up for a therapist you need to complete like this questionnaire and they appoint you to someone and so i completed the survey once again um and it you have to go into you know well i went into depth on my situation and so that didn’t truly feel excellent to have to go through that procedure all over once again um but i was like whatever so that new therapist got designated to me and after that she sent me a message that stated you in fact must be searching for someone who concentrates on this i would encourage you to alter your provider so then i needed to fill up out the um survey once again go through that whole trauma of filling it out once again and then i was designated to another therapist so i uh my therapist and i were using the messaging function she wasn’t as responsive as my very first therapist but she still was responsive sufficient therefore then i signed up for a video for Better Help Reno
so it cost me 272 dollars and that was with the financial aid um and the the one thing that i truly really delighted in about um better aid was the truth that i might speak with my therapist at any point and so that’s what i began doing i was i was talking to my therapist non-stop through text so we were texting backward and forward speaking with her non-stop um any any and everything that i was feeling i was talking with my therapist about it and um i decided that i wished to do a video a video with her so i wished to do a um a live the live video alternative and so when i did that um the relationship and the chemistry and all of the things that i seemed like we built just wasn’t there and i didn’t.