us to do face to face a video treatment session…Better Help Tax Id… and then when it came time to do it i existed i was ready to go she wasn’t there i believed that was sort of odd however you know no one’s ideal so i gave her some time so about five minutes went by and when she finally sent me a message so she sent me a message and it stated hey let’s move into the live chat option and so we had a treatment session through chat when i desired it to be through video and i understand like you get what you pay for um therefore you know much better assistance i don’t i don’t understand about other people’s experiences with better help um but it was it appeared to me that um
actually feel like she was taking notice of me and i actually choose video treatment um over you understand texting or e-mail whatever i don’t understand if they do treatment through e-mail i don’t believe so however i really prefer video over anything therefore i did that in hopes that we would be able to build off of what we had already been sort of discussing and some of the issues that we have actually been going over and so it did not turn out to be um it didn’t turn out to be what i wanted it to be she seemed to be truly distracted it remained in my mind it resembled she was playing solitaire or something on her computer like she never ever for like she would take a look at me from time to time but most likely 97 of the time she was searching in another direction and that didn’t really make me feel like i was hurt or being listened to therefore she you understand was likewise like on her phone and simply i don’t know it just was actually unusual now better hope they they only use certified therapists and so i had actually looked this uh looked her up due to the fact that i simply wished to ensure whatever was legitimate and it was um but the um you know how they state you understand like bedside manners like with medical professionals i didn’t um i do not really understand what it would be phone side coach video side way i do not know treatment side manner heard way didn’t work for me um therefore like i said i i didn’t truly feel as if i the something that i wanted to do most like i said was a video alternative i didn’t truly feel as if that was the strongest suit of my therapist now we did have really you know thorough conversation but um there were there were some times when i would state certain things and
she would react with something that resembled super random or in some cases she was you understand react to what i stated or like i do not understand it simply didn’t look like she was extremely present um so i got a new therapist through the much better health platform and so when you are signing up for a therapist you have to submit like this survey and they designate you to someone and so i filled out the questionnaire once again um and it you have to go into you know well i went into depth on my situation therefore that didn’t actually feel great to have to go through that process all over again um however i resembled whatever so that brand-new therapist got appointed to me and then she sent me a message that said you in fact need to be looking for someone who focuses on this i would motivate you to change your provider so then i had to refill out the um survey once again go through that entire trauma of filling it out once again and then i was appointed to another therapist so i uh my therapist and i were using the messaging function she wasn’t as responsive as my first therapist but she still was responsive enough and so then i signed up for a video for Better Help Tax Id
so it cost me 272 dollars and that was with the financial assistance um and the the something that i truly actually delighted in about um much better help was the fact that i could talk to my therapist at any point therefore that’s what i started doing i was i was talking with my therapist non-stop through text message so we were texting back and forth speaking to her non-stop um any any and everything that i was feeling i was talking with my therapist about it and um i decided that i wanted to do a video a video with her so i wanted to do a um a live the live video alternative and so when i did that um the chemistry and the connection and all of the important things that i seemed like we built just wasn’t there and i didn’t.