us to do face to face a video treatment session…Better Help Trademark… and then when it came time to do it i existed i was ready to go she wasn’t there i thought that was sort of odd but you know no one’s ideal so i offered her a long time so about 5 minutes went by and when she finally sent me a message so she sent me a message and it stated hey let’s move into the live chat option and so we had a therapy session through chat when i wanted it to be through video and i understand like you get what you pay for um therefore you know much better help i don’t i do not understand about other people’s experiences with better help um however it was it seemed to me that um
actually feel like she was focusing on me and i in fact choose video therapy um over you know texting or e-mail whatever i do not understand if they do therapy through e-mail i do not think so but i in fact choose video over anything therefore i did that in hopes that we would have the ability to develop off of what we had actually already been kind of talking about and a few of the problems that we have been going over therefore it did not turn out to be um it didn’t turn out to be what i wanted it to be she seemed to be actually distracted it was in my mind it was like she was playing solitaire or something on her computer system like she never ever for like she would take a look at me every once in a while however most likely 97 of the time she was looking in another instructions and that didn’t actually make me feel like i was harmed or being listened to and so she you understand was likewise like on her phone and just i do not understand it just was actually unusual now much better hope they they only use certified therapists and so i had actually looked this uh looked her up because i simply wanted to make sure whatever was legitimate and it was um however the um you understand how they say you know like bedside manners like with doctors i didn’t um i do not really know what it would be phone side mentor video side manner i do not understand therapy side way heard manner didn’t work for me um and so like i stated i i didn’t actually feel as if i the one thing that i wanted to do most like i stated was a video alternative i didn’t really feel as if that was the greatest match of my therapist now we did have really you know extensive conversation however um there existed were long times when i would state certain things and
she would respond with something that was like super random or in some cases she was you know respond to what i stated or like i do not understand it simply didn’t seem like she was super present um so i got a brand-new therapist through the much better health platform therefore when you are signing up for a therapist you have to complete like this survey and they assign you to somebody and so i filled out the questionnaire once again um and it you need to go into you understand well i went into depth on my scenario and so that didn’t actually feel good to need to go through that process all over once again um but i resembled whatever so that new therapist got assigned to me and then she sent me a message that said you in fact should be trying to find somebody who focuses on this i would encourage you to change your service provider so then i needed to fill up out the um survey once again go through that whole trauma of filling it out again and then i was assigned to another therapist so i uh my therapist and i were using the messaging function she wasn’t as responsive as my very first therapist however she still was responsive enough and so then i registered for a video for Better Help Trademark
It cost me 272 dollars and that was with the financial aid um and the the one thing that i really really delighted in about um better help was the fact that i might talk to my therapist at any point and so that’s what i began doing i was i was talking to my therapist non-stop through text message so we were texting back and forth talking to her non-stop um any any and whatever that i was feeling i was talking with my therapist about it and um i chose that i desired to do a video a video with her so i wanted to do a um a live the live video option and so when i did that um the chemistry and the relationship and all of the things that i felt like we built just wasn’t there and i didn’t.