us to do face to face a video treatment session…Better Help Trial… and then when it came time to do it i was there i was ready to go she wasn’t there i thought that was sort of odd but you understand nobody’s best so i offered her a long time so about 5 minutes passed and when she finally sent me a message so she sent me a message and it said hey let’s move into the live chat option therefore we had a treatment session through chat when i wanted it to be through video and i understand like you get what you pay for um and so you understand much better help i do not i don’t understand about other individuals’s experiences with better help um but it was it seemed to me that um
truly seem like she was taking note of me and i in fact prefer video treatment um over you understand texting or email whatever i don’t know if they do therapy through email i don’t think so however i in fact choose video over anything and so i did that in hopes that we would be able to construct off of what we had actually currently been sort of speaking about and some of the concerns that we have actually been going over therefore it did not end up being um it didn’t turn out to be what i desired it to be she appeared to be really distracted it remained in my mind it resembled she was playing solitaire or something on her computer like she never ever for like she would take a look at me every once in a while however probably 97 of the time she was searching in another direction which didn’t actually make me feel like i was injured or being listened to therefore she you understand was also like on her phone and just i don’t know it simply was truly weird now much better hope they they just utilize licensed therapists therefore i had actually looked this uh looked her up due to the fact that i simply wished to ensure everything was legitimate and it was um however the um you understand how they say you know like bedside manners like with doctors i didn’t um i do not truly know what it would be phone side coach video side manner i do not understand therapy side manner heard way didn’t work for me um and so like i said i i didn’t actually feel as if i the one thing that i wished to do most like i stated was a video alternative i didn’t actually feel as if that was the strongest fit of my therapist now we did have truly you understand thorough discussion however um there existed were some times when i would say specific things and
she would react with something that was like super random or in some cases she was you know react to what i said or like i do not understand it just didn’t seem like she was incredibly present um so i got a new therapist through the much better health platform therefore when you are registering for a therapist you need to fill out like this survey and they assign you to somebody and so i submitted the questionnaire again um and it you need to go into you know well i entered into depth on my circumstance therefore that didn’t really feel good to have to go through that process all over again um but i was like whatever so that new therapist got assigned to me and then she sent me a message that said you really need to be searching for somebody who specializes in this i would motivate you to alter your company so then i needed to fill up out the um survey once again go through that entire injury of filling it out again and then i was designated to another therapist so i uh my therapist and i were using the messaging function she wasn’t as responsive as my first therapist but she still was responsive adequate and so then i signed up for a video for Better Help Trial
so it cost me 272 dollars which was with the financial aid um and the the one thing that i really really enjoyed about um much better assistance was the fact that i might speak with my therapist at any point and so that’s what i began doing i was i was talking to my therapist non-stop through text so we were texting backward and forward speaking to her non-stop um any any and everything that i was feeling i was talking with my therapist about it and um i decided that i wished to do a video a video with her so i wished to do a um a live the live video option and so when i did that um the chemistry and the connection and all of the important things that i felt like we developed simply wasn’t there and i didn’t.