us to do face to face a video therapy session…Better Help Unethical… and after that when it came time to do it i existed i was ready to go she wasn’t there i thought that was kind of odd however you understand no one’s perfect so i offered her some time so about five minutes went by and when she finally sent me a message so she sent me a message and it stated hey let’s move into the live chat choice and so we had a treatment session through chat when i wanted it to be through video and i understand like you get what you spend for um therefore you know much better help i don’t i do not learn about other people’s experiences with better help um but it was it appeared to me that um
really seem like she was focusing on me and i actually choose video treatment um over you understand texting or email whatever i don’t understand if they do therapy through e-mail i don’t believe so however i really prefer video over anything and so i did that in hopes that we would have the ability to build off of what we had already been kind of discussing and some of the problems that we have been going over therefore it did not turn out to be um it didn’t turn out to be what i desired it to be she seemed to be truly distracted it remained in my mind it was like she was playing solitaire or something on her computer like she never for like she would look at me every now and then but probably 97 of the time she was searching in another direction which didn’t truly make me seem like i was harmed or being listened to and so she you understand was also like on her phone and just i don’t know it just was really unusual now much better hope they they only utilize licensed therapists and so i had actually looked this uh looked her up due to the fact that i simply wished to ensure everything was legit and it was um however the um you understand how they state you understand like bedside good manners like with doctors i didn’t um i don’t truly understand what it would be phone side mentor video side manner i do not know therapy side manner heard way didn’t work for me um therefore like i said i i didn’t actually feel as if i the something that i wanted to do most like i said was a video choice i didn’t really feel as if that was the greatest fit of my therapist now we did have truly you understand extensive conversation but um there were there were some times when i would say particular things and
she would react with something that resembled very random or often she was you understand react to what i stated or like i don’t understand it simply didn’t appear like she was very present um so i got a new therapist through the much better health platform and so when you are registering for a therapist you have to fill out like this survey and they assign you to somebody and so i submitted the survey once again um and it you need to go into you understand well i went into depth on my circumstance and so that didn’t actually feel good to need to go through that procedure all over again um but i was like whatever so that new therapist got assigned to me and then she sent me a message that stated you really should be trying to find someone who specializes in this i would encourage you to change your company so then i needed to fill up out the um survey again go through that whole injury of filling it out once again and then i was designated to another therapist so i uh my therapist and i were utilizing the messaging function she wasn’t as responsive as my first therapist but she still was responsive enough and so then i signed up for a video for Better Help Unethical
so it cost me 272 dollars and that was with the financial assistance um and the the something that i really truly enjoyed about um much better assistance was the reality that i might speak with my therapist at any point therefore that’s what i began doing i was i was talking to my therapist non-stop through text message so we were texting backward and forward talking with her non-stop um any any and everything that i was feeling i was talking with my therapist about it and um i decided that i wished to do a video a video with her so i wished to do a um a live the live video option and so when i did that um the relationship and the chemistry and all of the important things that i seemed like we developed simply wasn’t there and i didn’t.