us to do face to face a video therapy session…Trustpilot Better Help… and then when it came time to do it i existed i was ready to go she wasn’t there i believed that was type of odd however you understand no one’s perfect so i gave her some time so about 5 minutes went by and when she lastly sent me a message so she sent me a message and it stated hey let’s move into the live chat alternative and so we had a treatment session through chat when i wanted it to be through video and i comprehend like you get what you pay for um therefore you understand much better help i do not i don’t know about other individuals’s experiences with better aid um but it was it seemed to me that um
actually feel like she was focusing on me and i really prefer video treatment um over you know texting or e-mail whatever i do not understand if they do treatment through e-mail i don’t believe so but i in fact prefer video over anything and so i did that in hopes that we would be able to build off of what we had actually already been sort of speaking about and some of the problems that we have actually been discussing therefore it did not turn out to be um it didn’t turn out to be what i desired it to be she seemed to be actually sidetracked it was in my mind it was like she was playing solitaire or something on her computer like she never ever for like she would look at me every now and then however probably 97 of the time she was looking in another instructions and that didn’t actually make me feel like i was injured or being listened to therefore she you understand was also like on her phone and just i don’t understand it just was really odd now much better hope they they only utilize certified therapists and so i had looked this uh looked her up because i just wanted to ensure everything was legit and it was um but the um you understand how they state you know like bedside manners like with medical professionals i didn’t um i do not truly know what it would be phone side coach video side manner i do not know therapy side manner heard way didn’t work for me um therefore like i said i i didn’t actually feel as if i the one thing that i wanted to do most like i stated was a video alternative i didn’t actually feel as if that was the greatest match of my therapist now we did have actually you understand in-depth discussion however um there existed were some times when i would state particular things and
she would respond with something that resembled super random or often she was you know react to what i stated or like i do not understand it simply didn’t look like she was extremely present um so i got a new therapist through the better health platform therefore when you are registering for a therapist you have to fill out like this questionnaire and they appoint you to somebody and so i submitted the survey again um and it you need to go into you understand well i went into depth on my scenario therefore that didn’t truly feel excellent to have to go through that procedure all over again um but i resembled whatever so that brand-new therapist got appointed to me and after that she sent me a message that stated you in fact ought to be trying to find somebody who focuses on this i would motivate you to change your service provider so then i had to refill out the um questionnaire again go through that whole injury of filling it out once again and then i was designated to another therapist so i uh my therapist and i were using the messaging function she wasn’t as responsive as my first therapist but she still was responsive adequate and so then i signed up for a video for Trustpilot Better Help
It cost me 272 dollars and that was with the monetary help um and the the one thing that i truly really taken pleasure in about um better help was the truth that i might talk to my therapist at any point and so that’s what i started doing i was i was talking to my therapist non-stop through text message so we were texting back and forth talking to her non-stop um any any and whatever that i was feeling i was talking with my therapist about it and um i decided that i wanted to do a video a video with her so i desired to do a um a live the live video choice and so when i did that um the relationship and the chemistry and all of the things that i felt like we constructed simply wasn’t there and i didn’t.